Financial Protection

rest assured that we have you covered


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From the United Kingdom

Book a package through our UK Company with Flights and receive ATOL protection

Booking with us in South Africa you will receive SATSA bonding for further details please visit


East Cape Tours & Safari Limited (9739970) (Granta Lodge, 73 Graham Road, Malvern, Worcestershire) UK, membership ATOL number 11153. In the event of their insolvency, protection is provided for the following:

ATOL is the UK’s financial protection scheme and protects you when you book a holiday with a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if your ATOL holder ceases trading.

ATOL stands for Air Travel Organiser’s Licence and is backed by the UK Government.

Designed to cover charter flights and package holidays, and functioned well for years. However, the holiday market changed considerably and the scheme was overhauled in 2012 and again in 2018 to keep pace with these changes.

Your holiday must be protected if you book a package. ATOL is a UK financial protection scheme and protection applies to most air package holidays sold by UK travel businesses. The law says your holiday must be protected if you book a holiday with a single travel firm that includes:

  • flights and accommodation (including a cruise), or
  • flights and car hire, or
  • flights, accommodation and car hire.

The scheme also applies to some flight only bookings – usually those where you book flights (including UK domestic flights) but do not receive your tickets immediately. This is most common with charter flights, but can also apply to discounted scheduled flights or where you pay for flights in installments. Please note that ATOL does not apply to flights booked directly with scheduled airlines or to flights booked with airline ticket agents.

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